Prepare API documentation for partner integration
Draft comprehensive partner API documentation for third-party ingestion webhooks and rate-limit contracts.
“Marcus: Maybe Arjun? Arjun, are you free or is David taking docs? … Arjun: I have bandwidth after Wednesday, so I can prepare the API documentation by September 15.”
Fix webhook latency causing step-3 onboarding dropoff
Root-cause the webhook latency contributing to onboarding step-3 dropoff.
“I looked into it. It's the webhook latency and the mandatory phone verification.”
Should push notifications be enabled by default for mobile users?
“Yes, it improves 30-day user retention by 24%.”
“No way, users hate spam on day 1 — let's keep it opt-in.”
Source Transcript · Ground Truth
Okay, let's talk about the user onboarding overhaul. We have high dropoff at step 3.
I looked into it. It's the webhook latency and the mandatory phone verification.
Can we kill the phone verification requirement for enterprise trials?
Security signed off on email-only OTP if SAML is configured. So let's make that a rule starting next sprint.
Alright team, let's lock in execution commitments before we dive into telemetry graphs. Sara, can you take the onboarding changes and have them ready by Friday? We cannot slip the enterprise pilot date again.
Yes, already sketched the wireframe adjustments. Friday 5 PM is solid. But who is handling the API documentation?
Great. For the partner API integration documentation... Maybe Arjun? Arjun, are you free or is David taking docs?
I have bandwidth after Wednesday, so I can prepare the API documentation by September 15. But David needs to sign off on the gateway schema.
For the real-time sync, let's keep it simple with HTTP client-side polling every 2 seconds. Easy to roll out without queue infra.
Wait — earlier we decided on a client-side polling mechanism for updates, but with 10k users that will melt the DB. Let's go with the managed queue instead of polling. Polling will melt Postgres at 10,000 concurrent sessions.
If we deploy standard polling against the user-event ingestion endpoint, we breach the p99 SLA under peak spikes. We are agreeing today to standardize on the managed queue stream with backpressure.
Agreed. Decision changed: use the managed queue, discard polling.
Should push notifications be enabled by default for mobile users?
Yes, it improves retention if we leave push notifications enabled as default opt-out. It improves 30-day user retention by 24%.
No way, users hate spam on day 1 — let's keep it opt-in to build trust.
Should we alert enterprise customers before we remove the phone verification step, or is that overkill for a security relaxation?
Security only signed off on email-only OTP if SAML is configured. If an admin disables SAML, we cannot bypass 2FA via email alone — otherwise SOC2 audit will fail next week.