All items reviewed — ready for follow-up email, export, and final sign-off.
Nothing in this filter right now.
Source Transcript · Ground Truth
Renee (Customer Success Lead)
[00:01:00]Three enterprise accounts flagged the same activation friction last week.
Omar (Support Eng)
[00:02:30]I'll compile the friction-point report and send it to the product team by Monday.
Renee (Customer Success Lead)
[00:04:10]Decision made: we're moving the CSM handoff call earlier, to day 2 instead of day 5.